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Legal

Terms of Service

Last updated: January 15, 2026

By creating a Trinsfer account or using the service, you agree to these Terms of Service. They form a legal agreement between you and Trinsfer Labs. Please read them carefully.

On this page

  1. 1. The service
  2. 2. Eligibility & accounts
  3. 3. Acceptable use
  4. 4. Subscriptions, payment & refunds
  5. 5. API plans
  6. 6. Intellectual property
  7. 7. Content removal
  8. 8. Disclaimer of warranties
  9. 9. Limitation of liability
  10. 10. Termination
  11. 11. Governing law
  12. 12. Changes
  13. 13. Contact

1. The service

Trinsfer provides an online file-transfer service ("Transfers"), a real-time internet speed-test service ("Speed"), a dashboard for managing both, and a REST API ("API"). Together these constitute the "Service".

2. Eligibility & accounts

You must be at least 16 years old (or 13 with verifiable parental consent) to use Trinsfer. By signing up, you confirm the information you provide is accurate. You are responsible for keeping your password and API keys confidential, and for all activity on your account.

3. Acceptable use

You agree not to use Trinsfer to:

  • Host, distribute, transmit or store content that is illegal, infringing, defamatory, fraudulent, malicious, harassing or otherwise objectionable;
  • Distribute malware, viruses, trojans, ransomware or any software designed to harm computers or data;
  • Bypass technical limitations of the service (rate limits, expiration times, payment requirements);
  • Resell the service as your own product without an Enterprise agreement;
  • Use automated tools that put a disproportionate load on our infrastructure;
  • Violate any export-control, sanctions or anti-money-laundering laws.

We may suspend or terminate any account that violates these rules without prior notice.

4. Subscriptions, payment & refunds

Free accounts have transfer-size and expiration limits. Pro plans (Monthly $9.99 and Annual $99.99) extend those limits as described on the Pricing page. Subscriptions are one-off payments for the period purchased — they do not auto-renew. We accept PayPal and crypto (NOWPayments).

If you are in the EU or UK, you have a 14-day right of withdrawal, except where you actively use Pro features during that period (Art. 16(m) of Directive 2011/83/EU on the supply of digital content). Refund requests outside the 14-day window are at our discretion.

5. API plans

Business and Enterprise API plans are governed by additional terms attached to the order form. Per-minute rate limits, monthly request quotas and SLA commitments are specified there.

6. Intellectual property

Trinsfer, its logo and the look-and-feel of the service are owned by Trinsfer Labs. You retain all rights to the files and content you upload — uploading does not grant us any ownership; we only obtain the limited license needed to store and deliver your content to the recipients you choose.

7. Content removal

We may remove content or terminate transfers that we reasonably believe violate Section 3, applicable law, or third-party rights, including takedown requests under the DMCA / EU Digital Services Act. Send abuse reports to abuse@trinsfer.com.

8. Disclaimer of warranties

The Service is provided "as is" and "as available". We make commercially-reasonable efforts to keep it running 24/7 but do not warrant that it will be uninterrupted, error-free, or that all files will be delivered without delay. Use at your own risk.

9. Limitation of liability

To the maximum extent permitted by law, Trinsfer's aggregate liability to you for any claim arising out of the Service is limited to the amount you paid for the Service in the 12 months preceding the claim, or USD 100 — whichever is greater. We are not liable for indirect, incidental, special, consequential or punitive damages, including lost data, profits or opportunity.

10. Termination

You may close your account at any time by deleting it from the dashboard. We may suspend or terminate access if you breach these Terms. Files associated with terminated accounts are deleted within 30 days.

11. Governing law

These Terms are governed by the laws of Spain. Any dispute will be brought before the competent courts of Madrid, unless mandatory consumer-protection laws of your country of residence provide otherwise.

12. Changes

We may update these Terms from time to time. Material changes will be notified by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the new Terms.

13. Contact

Questions or notices: legal@trinsfer.com.

Questions about this document? Email us at legal@trinsfer.com.